Essence & Elevation

We don't sell necessities. We sell an attitude.

Essence & Elevation was born in the quiet hours—in those rooms still glowing with screens in the dead of night, in those moments when you've given your all yet still feel something missing.

We understand your world, where success comes easier than expected, but true meaning remains elusive. Moments slip away, time cannot be held, and sometimes, even you cannot say who you truly are.

This is a sanctuary for breath and reflection. Here, you will meet that spirit—a little rebellious, a little luminous, awake yet yearning to dream. We invite you to embrace it, to let it accompany you through every nuanced moment of your journey.

We celebrate the inner light within you that longs to shine—those suppressed, misunderstood, yet brilliantly radiant parts of your soul. Each creation is a conversation between kindred spirits, inviting you to bring this luminescence home, to let it become your most cherished companion through life's beautiful complexities.

Privacy Policy

We believe in transparency and trust. Here's how we care for the information you share with us.

What We Learn About You

When you shop with us, we get to know you a little—your name, your email, the things that catch your eye. We also collect your mailing address and phone number so we can send your treasures to the right place. When you make a purchase, we securely handle your payment information through trusted partners. And yes, we notice how you browse our site—which products make you pause, what searches bring you here, how long you linger. We also see your device details, like your IP address and browser type. It's all part of understanding the beautiful souls who find their way to us.

How We Use What You Share

Everything you tell us serves a purpose rooted in care. We use your information to:

  • Bring Your Orders to Life: Process your purchases, confirm your order, and make sure your items arrive safely and on time
  • Be Here When You Need Us: Answer your questions, solve problems, and provide the support you deserve
  • Make Your Experience Better: Learn what resonates with you so we can curate a more meaningful experience every time you visit
  • Share What Matters: Send you updates about new creations and special moments—but only if you want to hear from us
  • Keep Everyone Safe: Protect against fraud and keep our community secure
  • Honor the Law: Comply with the rules that keep us all accountable

Who We Trust With Your Story

Your privacy is sacred to us. We never sell your information to anyone—full stop. We don't trade it, we don't rent it. What we do is partner with a few trusted helpers who assist us with payments, shipping, and customer care. They're bound by the same commitment to confidentiality that we hold. We only share your information when the law requires it, or if our business evolves and someone new becomes part of our journey.

Cookies & Digital Breadcrumbs

Our website uses cookies—little digital helpers that remember you. They keep you logged in, remember what you love, and help us understand what brings you joy. Think of them as friendly notes we leave for ourselves about you. You can adjust your cookie settings in your browser anytime, though some features might work a little differently without them.

Your Rights & Your Voice

This is your information, and you have power over it. You can:

  • See What We Know: Ask us to show you everything we have about you
  • Fix What's Wrong: Tell us if something isn't quite right, and we'll correct it
  • Ask Us to Forget: Request that we delete your information (with some exceptions for legal reasons)
  • Opt Out Anytime: Change your mind about hearing from us—just click unsubscribe or let us know
  • Take Your Data: Request your information in a format you can take with you

How We Protect Your Trust

We take security seriously. We use industry-standard protections to keep your information safe from prying eyes. That said, nothing online is 100% risk-free, so we're always vigilant and honest about what we can promise.

Let's Talk

Questions about how we handle your information? Concerns about your privacy? We'd love to hear from you. Reach out anytime:

Email: hello@essenceandelevation.com
We typically respond within 30 days

We're here to listen, to explain, and to make things right.

When Things Change

We might update this policy as we grow and evolve. When we do, we'll let you know by posting the changes here and updating the date. Your trust matters too much for us to make changes quietly.

Last updated: [Current Date]

Our Story & Privacy Policy

Browse our complete collection of products. View all collections

📩 聯絡我們|Contact Us

請依來洽目的選擇正確的信筱,避免信件被归類错誤。
Please use the correct email for your inquiry so we can respond promptly.

📦 客服 & 訂單問題
Customer Service & Orders
ningxi.studio@gmail.com
🤝 品牌合作 & 藝術家聯名
Brand Collaboration & Artist Partnership
ningxi-brandcollab.iafm.artist@proton.me
💼 投資洽談 & Family Office
Investment Inquiry & Family Office
ningxi_vc.familyoffice@proton.me

不屬於上述範疇的問題,請發信至客服信筱,我們會為您轉介。
For anything else, email our customer service and we'll direct you accordingly.


📬 Stay Connected with Ning Xi Studio & Co.

✨ Subscribe to our newsletter and be the first to know about new arrivals, exclusive drops, and stories that move you.

💬 Have questions? Chat with us anytime through Shopify Inbox — just click the chat icon on our store. We're always happy to help!


✨ About Ning Xi Studio & Co.

We don't sell necessities. We sell an attitude.

Ning Xi Studio & Co. was born in the quiet hours — in those rooms still glowing with screens in the dead of night, in those moments when you've given your all yet still feel something missing.

We understand your world, where success comes easier than expected, but true meaning remains elusive. Moments slip away, time cannot be held, and sometimes, even you cannot say who you truly are.

This is a sanctuary for breath and reflection. Here, you will meet that spirit — a little rebellious, a little luminous, awake yet yearning to dream.

We celebrate the inner light within you that longs to shine. Each creation is a conversation between kindred spirits, inviting you to bring this luminescence home.


🌟 專屬委託服務|Bespoke Commission Service

一對一專屬設計委託|One-on-One Custom Design Commission

我們接受 NT$200,000(約 €5,600)以上的專屬設計委託,包含客製化藝術品、當代珠寶及品牌設計創作。每一件委託作品都是世界上獨一無二的存在。

We accept bespoke commissions starting from NT$200,000 (approx. €5,600), including custom artworks, contemporary jewelry, and brand design creations. Every commissioned piece is one of a kind.


📋 委託流程|How It Works

Step 1|提出需求 Initial Inquiry

透過 ningxi.studio@gmail.com 聯絡我們,說明您的設計概念、預算範圍及期望完成時間。
Contact us at ningxi.studio@gmail.com with your design concept, budget, and expected timeline.

Step 2|確認提案 Proposal Confirmation

我們將與您進行一對一溝通,提供初步設計方向與報價。雙方以 Email 書面確認委託內容後,正式成立委託關係。
We will communicate one-on-one and provide an initial design direction and quote. The commission is formally established upon written email confirmation from both parties.

Step 3|支付訂金 Deposit Payment

確認提案後,需支付總金額 50% 訂金,方可開始製作。訂金支付即代表您已閱讀並同意本委託條款,製作隨即啟動。
A 50% deposit is required before production begins. Payment of the deposit confirms your agreement to these commission terms.

Step 4|製作進行 Production

製作期間我們將定期提供進度更新。珠寶及手工藝術品製作時間約 14 個工作天起,視複雜程度而定。
We will provide regular progress updates. Jewelry and handcrafted artworks take approximately 14 business days or more, depending on complexity.

Step 5|尾款與出貨 Final Payment & Shipping

作品完成後,您將收到成品照片確認。確認無誤後支付剩餘 50% 尾款,隨即安排出貨。
Upon completion, you will receive photos for confirmation. The remaining 50% balance is due before shipping.


⚠️ 委託重要說明|Important Notes

  • 所有委託均為客製化製作,不適用一般退換貨政策。
    All commissions are custom-made and are not eligible for standard returns or exchanges.
  • 訂金於雙方書面確認委託內容後方可退還;製作開始後恕不退還
    The deposit is refundable before production begins; non-refundable once production has started.
  • 歐盟消費者請注意:客製化商品依法豁免於 14 天冷靜期規定。
    EU customers: custom-made goods are legally exempt from the 14-day cooling-off period.
  • 完整條款請見:客製化訂製條款與退換貨政策
    Full terms: Custom Order Policy & Return Terms

🔒 Privacy Policy (GDPR & US Compliant)

We collect your name, email, and shipping address solely to fulfill your order. Your data is never sold or shared with third parties except as required to process your purchase.

You have the right to access, correct, or delete your personal data at any time. Contact us via Shopify Inbox or email us directly.

By using this site, you consent to our use of essential cookies. This policy complies with GDPR and applicable US privacy laws.


🚫 No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for change of mind.

However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours via Shopify Inbox with a photo of the issue. We will file a claim with our production partner and arrange a replacement or refund for you.

Our products are produced and fulfilled by Printful. If you are unable to reach us, you are also welcome to contact Printful directly and reference our store name: Ning Xi Studio & Co.


👨‍👩‍👧 Parental Responsibility 💛

Our store is intended for adults. If a minor places an order independently, Ning Xi Studio & Co. is not liable for the transaction. We kindly ask parents and guardians to supervise their children's online purchases.


💬 Need Help? We're Here!

Reach us anytime through Shopify Inbox — click the chat icon on our store. We're happy to assist with orders, products, or anything else! 🌿